Frequently Asked Questions
What is ExConnect?
ExConnect is a human-assisted communication service that helps you manage co-parenting messages more calmly and clearly. It creates a buffer between what you feel and what gets sent.
How does it work?
Instead of communicating directly with your co-parent, you communicate with your ExConnect assistant via WhatsApp. Your assistant reviews incoming messages before you see them, refines outgoing messages before they’re sent, and manages the correspondence on your behalf. The result is calmer communication, less conflict, and freedom from the emotional burden of ongoing direct contact.
Who is this for?
ExConnect is for separated parents who feel triggered by co-parent communication, want to avoid unnecessary conflict, and want confidence that their communication remains calm and appropriate under pressure.
Do I have to approve messages before they’re sent?
Yes. You always see your message before it’s sent.
How quickly will I get a response?
Most messages are processed within 5–15 minutes during active hours.
Is there a limit on messages?
Your plan supports day-to-day communication needs. Most users send 1–3 message exchanges per day. If you need more support, we can work with you.
